Connect Assist provides dedicated helplines, digital services and helpline consultancy services to charity, third sector and public sector organisations. We worked with Bryony Thomas to create a watertight marketing plan.
We worked with them to define their brand including key messages and tone of voice work. We developed a marketing strategy and delivered a comprehensive marketing plan which included thought leadership content.
This included a three-year contract working as their press office function, liaising with national, sector and local media to establish a brand awareness and presence. Writing case studies, interviewing major UK charities and winning awards.